Résumé

CAREER

SOFTEK SOLUTIONS, INC. | PRAIRIE VILLAGE, KS | TRAINING SPECIALIST | 2013 – PRESENT

Conduct on-site, online and distance learning sessions for OnTrack clients and end users

Create training presentations in a variety of media

Write technical documentation

Develop instructional specifications

Conduct training needs assessments and evaluate program effectiveness

Act as a consultant to identify and validate new functionality requests


APPLE, INC. | LEAWOOD, KS | SPECIALIST | 2009 – 2013

Researched, developed and delivered customized training for staff, customers and corporate clients

Monitored and followed-up on progress of training programs

Tracked and reported sales and training statistics

Maintained training records

Acted as mentor and trainer for staff professional development

Developed complete solutions based on customers’ specific needs

Provided a personalized shopping experience for each customer


FRED PRYOR SEMINARS | SHAWNEE MISSION, KS | CONTRACT TRAINER | 2008 – 2009

Developed curriculum for Event Planning, Basic Microsoft Excel and Advanced Microsoft Excel

Presented seminars in Event Planning and Microsoft Excel

Managed sales of educational resources

Consulted with attendees and recommended resources


ORGANIZED FOR LIFE | OLATHE, KS | OWNER/PROFESSIONAL ORGANIZER | 2007 – PRESENT

Public speaking and training for various groups to increase awareness of available strategies and resources related to organization

Coached clients on time management, planning, maintaining an organized space and overcoming obstacles to enhance their current processes

Organized physical space, both residential and corporate to reduce stress and frustration and increase efficiency and productivity for clients


CTF VENTURES | OVERLAND PARK, KS | EXECUTIVE ASSISTANT TO PRESIDENT & CEO | 2006 – 2007

Coordinated events

Trained team members

Assisted in writing and editing procedures manuals that created a more efficient and effective system

Managed daily operations resulting in an easy flow of daily activities

Managed marketing campaigns which increased sales

Maintained multiple databases


CAPSTONE FINANCIAL PARTNERS | OVERLAND PARK, KS | EXECUTIVE ASSISTANT |2005 – 2006

Coordinated Continuing Education events with successful completion of requirements for attendees

Maintained securities compliance files and client files resulting in an excellent compliance review

Coordinated marketing campaigns to increase brand recognition for brokers in Kansas, Missouri, and Nebraska

Created business processing procedures for newly-opened local office resulting in efficient and consistent practices

Managed set up of new office, including telephone and computer systems

Processed new life insurance and annuity business resulting in timely issue of policies

Managed schedule and travel arrangements for Managing Partner allowing him to focus on priority tasks

 

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